What is the satisfaction guarantee for products purchased from King Power Thailand?
King Power offers a 14-day satisfaction guarantee for most products. Electronic products are guaranteed for seven days from receipt. Customers must retain their receipt to claim the guarantee. If the product does not meet expectations, an exchange can be requested.
What should customers do if a product has warranty conditions beyond the specified guarantee period?
For products with warranty conditions beyond the specified guarantee period, retain receipts or tax invoices and packaging throughout the warranty. This evidence should be presented to the brand's service center. If a receipt is lost, the company can reissue it. If a price tag is unavailable, alternative confirmation methods may be necessary.
What are the conditions for product exchanges at King Power Thailand?
Customers can review product exchange conditions provided by King Power. Certain product categories, such as those involving a change of mind, may not be eligible for return.
What are the benefits of subscribing to King Power Online?
Subscribing to King Power Online offers advantages like convenient pre-ordering and product purchasing. Members can track pre-order items and have them delivered to their homes. Subscribers also receive exclusive news and benefits before others.
How can I apply for a King Power Online membership?
Applying for King Power Online membership is simple and free. There is no minimum purchase amount or membership fee. Customers can apply for membership through the King Power website.
How can customers avail of installment payments for their purchases on King Power Thailand's website?
To take advantage of installment payments, select desired products and add them to the cart. During checkout, choose the installment payment option and select a plan (6 or 10 months). Ensure the order meets the minimum net amount requirement. Complete the transaction, and the installment plan will be applied accordingly.