Does BusOnlineTicket require user registration to purchase tickets online?
User registration is not required to purchase tickets through BusOnlineTicket.co.th. Frequent passengers are encouraged to register for benefits like BOT Mile reward points and additional perks.
How can I obtain my Booking Confirmation from BusOnlineTicket?
Booking confirmations can be received in two ways. Request an e-confirmation via email, which will be sent within 24 hours. Alternatively, access the confirmation document through the Member Account or the Check My Booking page using the BOT Reference No. And the email or phone number used for booking.
Is it necessary to print out the e-confirmation for a BusOnlineTicket booking?
Printing the e-confirmation is usually required when travelling with BusOnlineTicket. For some bus companies, providing the booking reference number may be sufficient. Check the booking notes and e-confirmation email for specific instructions. Present an ID or the booking reference number to get the boarding pass.
When does BusOnlineTicket open express bus schedules for booking?
Express bus schedules are generally available for booking one month in advance. This allows passengers to plan trips and secure preferred seats on desired routes.
How can I redeem my BOT Miles on BusOnlineTicket?
Log in to your account with your email address to redeem BOT Miles. During the booking process, redeem miles on the payment page.
How can I check the cashback bonuses I earn via promotions on BusOnlineTicket?
Cashback bonuses from promotions are credited to the BOT Wallet. Monitor the BOT Wallet balance and cashback history through the BusOnlineTicket member account.
How can I cancel my booking and request a refund with BusOnlineTicket?
Cancellation and refund policies vary by operator. To cancel, log in to the BusOnlineTicket member account, go to "Manage Booking," and select "Cancel Booking" if eligible.
How long does it take to receive a refund from BusOnlineTicket?
Refunds are processed back to the original payment method, either credit card or PayPal. Banks typically take 2 to 4 weeks to complete the transaction. However, some may take up to 15-30 days or until the next billing cycle.