How can I change my travel dates with Luxury Escapes?
Adjustments to travel dates can be made via the My Escapes page in Manage Booking. Changes are subject to availability, seasonal surcharges, and the deal's date change policy. However, Last-Minute Escapes are exempt from date changes.
Does Luxury Escapes charge a booking fee for accommodations?
Luxury Escapes charges a 1% fee on accommodation bookings, excluding Low-Cost Airlines. The fee is capped based on the customer's country of residence. This ensures customers are not overcharged regardless of booking cost.
How can I locate my Booking ID for bookings made with Luxury Escapes?
Travelers can find their Booking ID in the confirmation email or on the My Escapes page. If misplaced, they can retrieve it via My Escapes by clicking View Details and selecting Re-send Confirmation Email. Flight reference numbers are also on My Escapes or e-tickets.
What should I do if I encounter issues during my stay with Luxury Escapes?
Travelers should first contact hotel management for any issues during their stay with Luxury Escapes. Customers can contact their tour leader or use the 24/7 emergency contact number in their departure document emails. Assistance is available throughout the tour.
Do I need to pay extra fees to change flights booked via Luxury Escapes?
Indeed, modifying flights could result in extra costs, encompassing the airline's change fee, Luxury Escapes' alteration fee, and potential fare and tax discrepancies. Lower-priced fares usually incur higher change fees. Changes for bookings with Low-Cost Airlines are usually facilitated directly through the airline's website.
What are the cancellation terms for bookings made through Luxury Escapes?
Cancellation terms vary by package type. Limited Time Lux Exclusive packages and Luxury Escapes Tours offer a 7-day change of mind guarantee if canceled 14 days before check-in. Cruises have a 48-hour refund guarantee, while other packages have specific policies.