How do I check my flight status on Traveloka?
E-ticket holders log in and open "My Booking." Tap on "Flight Status" for real-time updates on flight details. Non-e-ticket holders open the app, tap "Flight Status," enter flight details, and tap "See Status".
How do I perform online check-in for my flight using Traveloka?
For online check-in, sign in and open the e-ticket. Tap "Online Check-in," agree to the policy, and provide details. View and download the boarding pass. Print it or get it at the check-in counter if needed.
How can I check the refund status of my booking on the Traveloka website?
To check the refund status, sign in and click the account icon. Select "Booking" from the menu, choose the booking, and click "Details." Locate and click "Request Refund." View status under "Refund History".
How can I book a hotel on Traveloka?
Booking a hotel is simple. Tap "Hotels" on the homepage, enter details, and tap "Search." Choose a hotel, select a room, fill in contact details, and proceed to payment. Receive the voucher via email and view the booking status under "Purchase List".
How can I cancel my hotel booking and get a refund on Traveloka?
To cancel a booking, login and go to "My Booking". Select the booking, scroll to "Manage Booking," and tap "Refund". Read the policy, confirm the cancellation, and agree to the terms. Non-account holders use "Retrieve Booking".
How can I earn Points on Traveloka?
Earn points by making transactions on the website or app. Selected inventories earn points, indicated by a tag. Log in before booking to ensure points are awarded.
What happens to my Pending Points if I request a refund for my booking?
Refunding a booking deducts Pending Points earned. Points used for a booking and later refunded follow the product refund policy. Points will be deducted accordingly.